Refund Policy
TechConnect - Guardiantech Pro Services Private Limited
At Guardiantech Pro Services Private Limited, operating the TechConnect platform, we are committed to providing high-quality freelancing and project-based services that ensure satisfaction for both clients and freelancers. Due to the nature of digital and service-based transactions, this Refund Policy outlines the terms under which refunds are not applicable.
1. No Refund Policy
All payments made on the TechConnect platform are final and non-refundable once a service has been booked, purchased, or initiated.
This includes, but is not limited to:
• Project-based services
• Freelancing engagements
• Subscription plans
• Consultation services
• Support packages
• Custom or milestone-based deliverables
Once funds are committed or work has commenced, no refunds will be issued under any circumstances.
2. Cancellation Requests
Users may request cancellation of a service or project prior to its completion. While refunds are not permitted, TechConnect may, at its sole discretion:
• Allow rescheduling of services
• Facilitate mutual agreement between client and freelancer
• Provide alternative resolutions depending on project status
All cancellation requests must be submitted as early as possible through the platform.
3. Dispute Resolution
In the event of dissatisfaction with a service, both clients and freelancers are encouraged to raise a dispute through the TechConnect platform.
We aim to resolve issues fairly by:
• Reviewing project scope and deliverables
• Evaluating communication and agreements between parties
• Facilitating mediation where applicable
While refunds are not guaranteed, we strive to ensure a fair and satisfactory resolution for all users.
4. Policy Acknowledgment
By using the TechConnect platform and purchasing any services, you acknowledge and agree to this Refund Policy and its terms.
5. Contact Information
For any questions regarding this Refund Policy or to request a service review, please contact us:
📧 Email: support@gtpspl.com