Client Agreement
TechConnect - Guardiantech Pro Services Private Limited
This Client Agreement (“Agreement”) is entered into between Guardiantech Pro Services Private Limited, operating the TechConnect platform (“Company”, “Platform”, “We”, “Us”), and the registered client (“Client”, “You”, “Your”).
By registering, posting projects, or hiring freelancers on the TechConnect platform, you agree to comply with the following terms.
1. Platform Role
• TechConnect acts as an intermediary platform that connects clients with independent freelancers.
• The Company does not directly provide freelance services and is not a party to contracts between clients and freelancers.
• Any agreement for services is solely between the Client and the Freelancer.
2. Account Registration and Responsibilities
• Clients must provide accurate, complete, and up-to-date information.
• Clients are responsible for maintaining the confidentiality of their account credentials.
• Any activity conducted through your account is your responsibility.
3. Project Posting and Hiring
• Clients may post projects, define requirements, and invite or select freelancers.
• Clients must provide clear, lawful, and accurate project descriptions.
• Hiring a freelancer constitutes a binding agreement to pay for agreed services.
4. Payments and Escrow
• All payments must be made through the TechConnect platform.
• Clients are required to fund projects in advance (escrow or milestone-based system).
• Payments are released to freelancers upon approval of completed work or milestone completion.
• The Company may charge service fees for using the platform.
5. Refunds and Cancellations
• Clients agree to the platform’s Refund Policy.
• Refund requests may be initiated for incomplete or disputed work while funds are in escrow.
• Once payment is released to the freelancer, refunds are not guaranteed.
• Cancellation of projects must follow platform procedures.
6. Dispute Resolution
• Clients are encouraged to communicate directly with freelancers to resolve issues.
• If unresolved, disputes may be escalated through the TechConnect dispute resolution system.
• The Company may review project details and provide a final decision, which both parties agree to accept.
7. Intellectual Property Rights
• Upon full payment, the client receives ownership of the final deliverables unless otherwise agreed.
• Clients must not use freelancer work without payment or outside agreed terms.
• Clients are responsible for ensuring that project requirements do not infringe third-party rights.
8. Confidentiality
• Clients must respect the confidentiality of freelancer information and work.
• Any shared data, documents, or intellectual property must not be misused or disclosed without consent.
9. Code of Conduct
Clients agree to:
• Communicate respectfully and professionally
• Avoid harassment, discrimination, or abusive behavior
• Provide fair and honest feedback
• Follow all platform policies and guidelines
10. Prohibited Activities
Clients must not:
• Attempt to bypass platform payment systems
• Engage in fraudulent or illegal activities
• Post misleading or unlawful projects
• Request free work or exploit freelancers
11. Limitation of Liability
• Guardiantech Pro Services Private Limited is not responsible for the quality, accuracy, or outcome of services provided by freelancers.
• The platform is not liable for disputes, delays, losses, or damages arising from client-freelancer interactions.
12. Termination
• The Company reserves the right to suspend or terminate client accounts for violations of this Agreement.
• Clients may close their account at any time, subject to completion of active projects and obligations.
13. Amendments
• The Company may update this Agreement at any time.
• Continued use of the TechConnect platform constitutes acceptance of updated terms.
14. Governing Law
• This Agreement shall be governed by the laws of India.
• Any disputes shall fall under the jurisdiction of competent courts in India.
15. Contact Information
For any questions or support, please contact:
📧 Email: support@gtpspl.com